September 15th, 2020

Maintenance Included?

Congrats! You’ve gone ahead and built your new website! But wait, there are changes to be made! Who is going to do them for you and at what cost?

Over our 20 years in business, we have learned a lot from our customers. Typically they will work with a local web designer to design and build their new website. However, when it comes to the matter of changes and ongoing maintenance, additional (high) fees apply, delays are incurred and the designer/client relationship often suffers due to misunderstandings around what was included when the original build fee was paid.

When you become a customer of WebHealer, we include all changes in your monthly fee (on a fair usage basis). So, if you have some changes to your phone number, location or simply want to share that you are now offering online video consultations etc, we will make these changes for you within 1 working day with no additional cost.

Here are some things you may wish to use our ongoing maintenance for:

  • Changing phone numbers
  • Changing location
  • Changing your keywords for search engines
  • Changing photos
  • Rearranging paragraphs of text
  • Adding a new page and having us add pre-written text
  • Adding contact forms

Reach out to our team via our Contact Page to discuss you changes and we will happily carry these out for you.