Frequently Asked Questions
What if I do more than one therapy?Many of our clients do. The basic package comes with 5 pages (and its free and easy to get a bonus page - just ask us how) so you can easily allocate 2 or 3 pages for different therapies, and still have pages to talk about your credentials, contact details and even a blog!
Can you get me on page 1 of Google?We never guarantee placement on Google, as we do not control how Google organises its listings. What we do have is an excellent track record of securing page one places for our clients using searchMAX. At our last check, over 80% of our clients were on page one. Please contact us to discuss where we can place you, or click here for more information.
What are the options for updating?From your own administration page you can do any of the following in just a few seconds, and much more.
How much is it?Our goal is to get clients started on the web, with a professional looking website, and the necessary support to start producing results for £10+vat/month and a one off £50+vat setup charge. As this includes a webhealer.net related website address, most clients instead take their own registered website address, so the most typical monthly cost is £12.50+vat. For more details click here
Why do I need to pay an ongoing fee?Unlike say, a printed brochure, running a website is more like having a telephone service, since behind the scenes there are many computer systems as well as 24 hour "on-call" engineers and much more. We even have duplicate systems in North America in case of major failure.
Having said that, the basic hosting technology represents the smallest part of our costs, with customer support and search engine promotion being the largest. We spoke to one client who had been paying £80/month for search engine work alone, and was doing worse on Google than WebHealer clients.
Can I transfer my website to you to get better placed on search engines?Yes you can, in fact around 1/3 of our clients switch to us from other website providers for exactly that reason. Please be aware that to gain the benefits of our service, you may need the assistance of one of our designers to reconstruct your website on our system, as it can't be copied as a whole. This is needed to embed our search engine product, searchMAX, within your website and enable the website to be easily updated online by you.
Whether you will need designer assistance, depends on the complexity of your existing website. If it is currently fairly basic, you may find it very easy just to start with one of our "off the shelf" designs and copy/paste your wording into it yourself for no extra charge. As it could easily be as simple as this, we always recommend you start with a free trial to find out for yourself at no cost. Click here for information on a free trial
How much input do I have into design?We have different options for design. Most clients start on a budget, with one of our "off the shelf" designs, which you can choose and then customise with your own logo and colour scheme. Click here for more information. Once you are reassured of the results we can produce for you, you may wish to upgrade to a bespoke design, such as shown on this page.
Can you help with the content of my website?Yes we can, in fact it is part of our service. We are a small team and we each have our areas of strength covering graphic design, website programming and modern marketing techniques.
Does the website price include a domain name?All customers receive a type of website address known as a subdomain, which looks like www.yourbusiness.webhealer.net. We can also register and manage your own domain name (in the form www.yourbusiness.com) for a small additional fee. Please see our price list for full details.
How many pages do you provide?Our basic package includes up to 5 pages, which provides a lot of space, since each page scrolls down. Our premium package includes up to 15 pages. Do you need more? Just ask.
Can I put my own logo on the website?Yes you can. We have several "off the shelf" designs you can choose from, and are included in our basic service. You can customise these with your own logo, and colour scheme. In addition, you may wish to display your logo within your website page text.
Should I register an address before starting your free trial?We would advise not, since we would then need to transfer the domain/web address from the registrar that you used to the one we use. Some domains are locked from transfer for 90 days after registration, and until the domain is with our registrar we can't start the search engine work. Either way, of course, you retain legal ownership of your domain name.
Can I link to other websites?Yes of course. Its very easy to do. In fact if you start a free trial with us, you can test it for yourself before paying us a penny. Click here for more information.